(770) 664-0602

1st Action Services

1st Action Services is metro Atlanta’s premier fire, smoke, and water restoration specialists. We are dedicated to providing you with a fast, dependable, and professional service. With over 30 years of extensive experience, we offer a complete range of restoration, cleaning, moving, and storage services.

As a family-run business, we understand the emotional impact that a water and/or fire disaster has on our customers, and are wholly dedicated to working closely with you and your insurance company to ensure the restoration process is completed as quickly and stress-free as possible.

Being innovative leaders in the property loss/restoration industry, we understand the need for an immediate response in order to substantially minimize property damage/loss, saving time and money. Because our staff is on call, 24 hours a day, 7 days a week, 365 days a year, when you need us we will be there. Call us today at: 770-739-5608!

  • 6209 Oak Ridge Commerce Way
  • Austell
  • 30168
  • GA
  • (770) 739-5608
  • charlesrayhall@yahoo.com
  • Facebook

Read what they said...

Exceptional customer service.
Suf Knot
Suf Knot
Strange enough, I met Richard on a networking tip. When I say he added so much value to my life on soooooooooo many levels. You cannot & will not go wrong doing business with Richard.
Girl Talk * Live in Power
Girl Talk * Live in Power
Incredible customer service. Sandi is very knowledgeable and can ask any question relating to Insurance and Rich is amazing at customer service. All the staff is friendly and ready to help!!
Shylaja Prashanth
Shylaja Prashanth
Very friendly, willing to help and provide the best service. For example, in my home coverage the broker asked that my coverage amount be increased. Instead of jumping at the opportunity Mrs. Rose informed them that there was a clause that would cover restoring my home and asked if that would meet the requirement. I was impressed. Email response s and phone calls were returned timely, they explained info. and answered my questions until I understood. I will recommend that others speak with them about insurance coverage.
H Elaine Cannick
H Elaine Cannick
I switched over to Allstate from Geico because I wanted a personalized experience for my car and renters insurance. That is exactly what I have received. Richard and Sandi are always just an email or phone call away. They are willing to answer any question and help out in any way they possibly can. Best decision ever!
Zack Kroll
Zack Kroll
I am absolutely impressed with my insurance company. I have never had to file an homeowners insurance claim and it can seem to be overwhelming at first, but my adjuster, Justin Morris, made this a smooth process. Not only was he empathetic to my situation, he was able to explain the claim process to me and elaborate on how coverage works and what would and wouldn’t be covered. He was always readily accessible whenever I had any additional questions. Even when I didn’t call he was still able to check in with me on how things were progressing. I feel as though my claims professional truly cared and wanted to do as much as he could to make this a seamless process and he was successful.I loved how attentive and personable everyone was. Not only my adjuster checked in, but I also heard from his supervisor Yvette and my Allstate agent Richard Rose. I never felt that I was not heard or that I needed to figure things out on my own.I was very impressed with the use of virtual adjusting in order to obtain an estimate and was surprised at how close it came to the contractors estimate as well. I also loved the option for direct deposit. I didn’t have to wait for a check to move forward with my repairs. I was able to obtain my settlement check within minutes.I am very excited and proud to spread the news with my co-workers, friends and family about my experience with Allstate.
Candice Booker
Candice Booker
Great customer service. Rick and Sandy are the only reason I keep this P&C Carrier. Thanks.
Maria Riofrio
Maria Riofrio
This agency had the best prices for my home in college insurance.
Cathy Grant
Cathy Grant
I cannot complain, I have my home and vehicle insurance with Allstate for several years and I'm very satisfied with everything. I Highly recommend Mr. and Mrs Richard Rose Agency. They will do everything to make sure that their customers happy.
Derrick Smith
Derrick Smith
This agency is AMAXING! Great attention to detail. They make you feel like family not a client. Thank you
Philip & Robert Dubey-Farris
Philip & Robert Dubey-Farris
Richard and Sandi have been extremely helpful with all of our insurance needs. Very responsive and excellent rates! We have our home, 3 vehicles, a camper and now a boat insured with them!
Jessica Miller
Jessica Miller
I have know Richard now for a couple of years. He has been supportive, professional and always seeks to help others without expecting anything in return. Richard and his staff will provide answers and quotes. I always suggest my buyers make a call to the Rose office. We need more people like Richard
Billy Ogilvie
Billy Ogilvie
I always enjoy working with and referring the Richard Rose Agency. They have not only helped my family with our insurance needs but also with the insurance needs of our friends, co-workers and clients. Look no further when you want an insurance agency that answers your calls promptly, has very competitive pricing, and will help you resolve any insurance issues that may arise.
Sheryl Nolan
Sheryl Nolan
Richard is so knowledgeable! So excited to work with him and have access to his expertise!
Kim Clayton - Atlanta Realtor
Kim Clayton - Atlanta Realtor
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3518 Old Milton Pwky
Alpharetta, GA 30005

(770) 664-0602

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